At mindfuelstore.com, we are dedicated to ensuring your orders are delivered safely and on time. This Shipping Policy explains how orders are handled, dispatched, and delivered. By placing an order through our website, you agree to the terms outlined below.

1. Order Processing Time

All orders placed on mindfuelstore.com are prepared within 1–3 business days, excluding Sundays and public holidays. Order processing involves order verification, quality inspections, packaging, and dispatch preparation. After your order has been processed and dispatched, you will receive a confirmation message or email containing tracking information.

Please be aware that during periods of high demand, promotional campaigns, or unexpected circumstances, processing times may be extended slightly.

2. Shipping Locations

We currently deliver orders to addresses within US and Australia . If your destination cannot be served by our courier partners, we will inform you and may cancel or refund the order according to our Returns & Refunds Policy.

3. Shipping Charges

Shipping fees, where applicable, are calculated during checkout based on:

• Delivery destination

• Order amount

• Selected shipping method

Any applicable delivery charges will be clearly shown before you finalize your purchase. From time to time, we may provide free shipping offers, which will be advertised on the website.

4. Estimated Delivery Time

Expected delivery periods differ depending on your destination and courier provider. Generally:

• Metro cities: 3–5 business days

• Non-metro & remote areas: 5–8 business days

Delivery periods are estimates only and may be influenced by factors including weather conditions, courier delays, strikes, or other situations outside our control.

5. Tracking Your Order

After your order has been dispatched, tracking information will be provided through email or SMS. You may use the tracking number to check your shipment status on the courier partner’s website. If you encounter any difficulty tracking your order, you can contact our customer support team for help.

6. Delivery Issues

mindfuelstore.com cannot be held responsible for delays resulting from incorrect or incomplete shipping information supplied by the customer. Please confirm that all delivery information, including your phone number and address, is correct when checking out.

If delivery cannot be completed because the customer is unavailable, the courier partner may attempt delivery again or send the package back to us. In these situations, additional delivery charges may apply.

7. Damaged or Missing Packages

If your order is delivered damaged, opened, or incomplete, please inform us within 24 hours of delivery and provide photos or video evidence of the package and product. We will review the matter and take suitable action according to our Returns & Refunds Policy.

8. Change or Cancellation of Orders

After an order has been dispatched, it cannot be changed or canceled. Address change requests must be submitted immediately after placing the order and require approval before dispatch.

9. Force Majeure

mindfuelstore.com will not be responsible for delays or inability to deliver orders resulting from circumstances beyond our reasonable control, including natural disasters, government limitations, or disruptions affecting courier services.

10. Contact Us

For any questions or concerns regarding shipping, please contact us at:

Website: https://mindfuelstore.com/
Email: info@mindfuelstore.com